Re-Thinking Things

Re-Thinking Things

The Importance Of Making Sense Of Things That Have Become Nonsensical

There are LOTS of things in this world that make the average person stop and scratch their head to wonder…”why exactly are we doing things this way?”

We all know that Electronic Health Records have made patients’ health records legible and readable--the days of illegible, one or two line patient notes written in doctors’ hieroglyphic “chicken scratch” penmanship are a thing of the past.  As aptly described by Dr. Fred Pelzman1, electronic medical records were supposed to make our lives easier, communicate our thoughts in the moment of taking care of our patients, and leave a record that would help to make sure the next person taking up the care of that patient knows what came before.

But...the exact OPPOSITE is the net result across our nation. Electronic health records are one of the most commonly cited contributing factors that are thought to be a root cause of physician burn-out.  Most Electronic Health Records produce a document that is very lengthy and detailed, but the resultant “note bloat” actually makes it more difficult to decipher what is going on with the patient.

Does that make sense??!! Of course, not.

We need sense-making in medicine and at Physician Outlook we are fortunate to be partnering with Let’s Rethink This,  whose mission is to build and connect communities of like-minded individuals and organizations devoted to rethinking solutions to today’s biggest challenges. Through LRT I “met” a bright young entrepreneur and film-maker, Kistien Monkhouse, who is one of these ‘sense-making’ individuals.

1 Who writes often for

humanizing healthcare
Monkhouse is the creator of Patient Orator, an easy-to-use”app” that helps ALL patients get equal medical treatment and facilitates care collaboration for patients,caregivers and the entire medical team AND she is also a film producer.
Humanizing Health Care is a narrative-driven emotionally paced documentary produced by Kistien Monkhouse about healthcare experiences in the U.S. The film explores deeply rooted systemic issues across the healthcare ecosystem and the barriers they present to people at each touchpoint in care delivery. By learning the history of institutionalized healthcare delivery, we can re-think how ALL Americans can work together to truly humanize healthcare.
Use code PatientOrator to view the film for free, and join us on the Let’s Rethink This platform for group discussions on how we can change physician and patient stories into solutions.

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